tw telecom's transport terminates into the Managed Router on your premises representing point of service demarcation between the
tw telecom WAN and your LAN and offering configuration, installation, service initialization and fault management of your CPE device and associated network services. You also receive 24x7 support that includes trouble isolation and fault management, configuration change requests and more!
Features:
Service Initialization: tw telecom procures, configures, provides installs/activation and on-going management of your Internet Router.
Trouble Isolation and Fault Management: tw telecom's Managed Router service provides complete management and a single point-of-contact for network maintenance issues.
Equipment Maintenance: TWTC's provides on-going maintenance of the CPE Router, such as code upgrades and configuration changes.
Benefits:
Focus On Core Business. Whether or not a small business has a dedicated IT department, they all have limited resources and every owner/decision-maker has limited time and attention. Outsourcing the management of telecom equipment to tw telecom can help businesses focus more on generating revenue and servicing customers.
Maximize IT Resources.
tw telecom's Managed Router service lets IT departments reallocate their highly skilled and expensive staff from mundane chores like monitoring routers and responding to help-desk inquiries to more strategic pursuits such as testing and implementing new technologies and applications.
Control Capital Expenditures.
tw telecom's Managed Router service converts the fixed cost (capital) of a router into variable costs (expense), releasing capital for investment elsewhere within the company and allowing a business to avoid large expenditures in the early stages of its lifecycle. This also makes budget planning more predictable since “unforeseen” charges typically associated with router use; vendor subscription fees, license activation charges, and maintenance agreements are completely eliminated
Cost-Savings.
Most small firms simply can't afford to match the in-house IT services that larger companies maintain, and as a consequence don’t develop that expertise. tw telecom's Managed Router service allows companies to leverage our expertise, and the cost-savings generated by our economies of scale.
